SEVEN HABITS OF HIGHLY EFFECTIVE QUALITY & SAFETY AUDITOR / INSPECTOR

CHARACTER HABIT 1
PROACTIVITY
BE PROACTIVE ON MATTERS THAT COULD AFFECTS QUALITY AND SAFETY.
DON’T BE REACTIVE.
BE RESPONSIBLE FOR ACTIONS THAT WILL ENSURE ADEQUACY OF AND COMPLIANCE WITH REGULATIONS, COMPANY PROCEDURES AND SAFETY.
TAKE  PROACTIVE STEPS TO ENSURE CONTINUOUS IMPROVEMENT IN STANDARDS, PROCEDURES AND PROCESSES IN YOUR COMPANY.

CHARACTER HABIT 2
BEGIN WITH THE END IN MIND (LEADERSHIP HABIT)
HAVE A VALUE SYSTEM, A PRINCIPLE.
TIE YOURSELF TO YOUR POTENTIAL NOT YOUR HISTORY.
HAVE A GOAL, A MISSION OR A VISION TO ENSURE SAFETY, ADEQUACY OF AND COMPLIANCE WITH PROCEDURES IN YOUR  COMPANY.
YOU BE GUIDED AND HELP OTHERS TO FOCUS ON THE COMPANY SAFETY AND QUALITY POLICIES EVERYDAY.

CHARACTER HABIT 3

PUT FIRST THING FIRST (MANAGEMENT HABIT)

FOCUS ON YOUR PRIORITY WHICH IS QUALITY AND
SAFETY IN YOUR COMPANY

MANAGE YOURSELF EVERYDAY AT WORK.
DO WHAT IS IMPORTANT TO AVIATION SAFETY AND 
WORK ON THINGS THAT MATTER MOST.

ALWAYS DESIRE TO GET TO THE ROOT CAUSE OF A 
NON-CONFORMANCE OR INCIDENT BY USING 5 WHYS
AND A HOW.


PERSONALITY HABIT 4

THINK WIN WIN
ALWAYS WORK OUT AN AMICABLE SOLUTION THAT
WILL ENSURE SAFETY AND MAKE THE AUTHORITY AND  THE COMPANY STAFF  AND MANAGEMENT HAPPY.
ALWAYS USE DATA GATHERING AND STATISTICAL
ANALYSIS TO SOLVE QUALITY & SAFETY RELATED
ISSUES IN A WIN WIN MANNER. 

  

PERSONALITY HABIT 5


SEEK FIRST TO UNDERSTAND AND BE UNDERSTOOD
(COMMUNICATE)

COMMUNICATE WITH THE AUDITEE WITH RESPECT BUT DON’T COMPROMISE.
ONCE A PERSON FEEL UNDERSTOOD, THEIR
DEFENCES ARE LOWERED.
ALWAYS AGREE TO DISAGREE WITH THE AUDITEE AGREEABLY ON MATTERS THAT AFFECT QUALITY & SAFETY.


PERSONALITY HABIT 6

SYNERGISE

WHEN PEOPLE COMMUNICATE WITH RESPECT AND
CREATIVITY, THEY LEARN, GAIN INSIGHT AND CAN
THEN PRODUCE SOLUTIONS TO PROBLEMS AND
ISSUES BETTER THAN ORIGINALLY PROPOSED.

WORK WITH YOUR COLLEAGUES AND THE COMPANY
MANAGEMENT TO PRODUCE SOLUTIONS TO MATTERS
THAT AFFECT SAFETY AND COMPLIANCE.
IT IS THE CROWNING EFFECT OF OTHER HABITS.


SELF RENEWAL HABIT 7

SHARPENING THE SAW

DAILY RENEWAL OF YOUR PHYSICAL SELF, MENTAL
SELF, SPIRITUAL SELF AND SOCIAL EMOTIONAL SELF.

DAILY RENEW YOUR KNOWLEDGE OF THE CIVIL
AVIATION REGULATIONS, PROCEDURES & STANDARD
PRACTICES AND REQUIREMENTS.

OFTEN THINK AGAIN ABOUT A DECISION YOU HAVE
TAKEN OR WISH TO TAKE ON AVIATION SAFETY WHEN
YOU ARE OUTSIDE OFFICE ENVIRONMENT.

Adapted from Stephen Covey book.



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