SIX SAFETY ATTRIBUTES EVALUATION OF A SAFE MAINTENANCE AND REPAIR ORGANISATION SYSEM

SIX SAFETY ATTRIBUTES EVALUATION OF A SAFE MAINTENANCE AND REPAIR ORGANISATION SYSTEM
SYSTEM ELEMENT	RESPONSIBILITY ATTRIBUTE	AUTHORITY ATTRIBUTE	PROCEDURES ATTRIBUTE	CONTROLS ATTRIBUTE	PROCESS MEASUREMENT ATTRIBUTE	INTERFACE ATTRIBUTE
Manpower Resources	DM	AM	Policy and procedures in the company’s manuals	Checklist and forms in manuals. quality controls by QC Inspector	Quality Assurance by QM
Facilities	DM	AM				MD
Scope of Work/ Capability List	QM	AM				MD,TD, QD
Supplier Evaluation and Subcontract Control	QM	DM				PD, QD SD
Acceptance / Inspection of Aircraft Components and Materials from Outside Customers	SM	DM				QD, SD
Storage, Tagging and Release of Aircraft Components  and Materials to Aircraft Maintenance	SM	BM				SD, MD
Acceptance of Tools and Equipment	CS	DM				SD, MD
Calibration of Tools and Equipment	TM	DM				MD, PD, SD
Use of Tooling and Equipment by Staff (including alternate tools)	TM	DM				SD MD
Cleanliness Standards of Maintenance Facilities	BM	DM
Maintenance Instructions and Relationship to Aircraft / Aircraft Component Manufacturer's Instructions including Updating and Availability to Staff	TL	QM				TL, MD, QD, TD
Repair	TM	DM				MD, TD, QD
Aircraft Maintenance Programme Compliance	PM	DM				TD, MD
Airworthiness Directives Procedure	PM	DM				TD, MD
Optional Modification Procedure	TM	DM				TD, MD, QD
Maintenance Documentation in use and its Completion						MD, TD
Technical Records Control	TM	DM				MD,TD
Rectification of Defects Arising During Base Maintenance	BM	DM
Release to Service Procedure	CS	DM
Records for the  Operator	TM	DM
Reporting of Defects to the Competent Authority/ Operator/ Manufacturer	QM	AM				MD, TD, QD
Return of Defective Aircraft Components to Store	BM	DM				MD, SD
Defective Components to Outside Contractors	SM	DM				MD, SD, PD
Control of Computer Maintenance Records System	TM	DM				MD, TD
Control of man-hour planning versus scheduled maintenance work	BM	DM				MD, TD
Control of Critical tasks	BM	DM				MD, TD
Reference to Specific Maintenance Procedures for example:
Engine Running Procedures	BM	DM
Aircraft Pressure run procedures	BM	DM
Aircraft Towing Procedures	BM	DM
Aircraft taxiing procedures	LM	DM
Procedures to detect and rectify maintenance errors	QM	AM
Shift/task handover procedures	BM	DM
Procedures for maintenance data inaccuracies and ambiguities	TM	DM
Production planning procedures	PM	DM
Line Maintenance Control of Aircraft Components, Tools, Equipment etc.	LM	DM
Line Maintenance Procedures Related to Servicing / Fuelling / De-Icing etc.	LM	DM
Line Maintenance Control of Defects and Repetitive Defects	LM	DM
Line Procedure for Completion of the Technical Log	LM	DM
Line Procedure for Pooled Parts and Loan Parts	LM	DM
Line Procedure for Return of Defective Parts Removed from Aircraft	LM	DM
Line Procedure Control of critical tasks	LM	DM
Quality Audit of Organisation Procedures	QM	AM
Quality Audit of Aircraft (and / or Equipment)	QM	AM
Quality Audit Remedial Action Procedure	QM	AM
Certifying Staff Qualification and Training Procedures	QM	AM
Certifying Staff Records	QM	DM
Quality Audit Personnel	QM	AM
Qualifying Inspectors	QM	AM
Qualifying Mechanics	QM	DM
Aircraft or Component Maintenance Tasks, Exemption Process Control	QM	AM
Concession Control for Deviation from the Organisation's Procedures	QM	AM
Qualification Procedure for Specialised Activities such as NDT, Welding etc.	QM	AM
Control of manufacturer's and other maintenance Working Teams	QM	AM
Human Factors Training Procedures	QM	AM
Competence Assessment of Personnel	QM	DM
Contracted  Operators	QM	AM
Operator Procedures and Paperwork	TM	DM
Operator Records Completion	TM	DM

SIX SAFETY ATTRIBUTES EVALUATION OF A SAFE MAINTENANCE AND REPAIR ORGANISATION SYSTEM
SYSTEM ELEMENT	RESPONSIBILITY ATTRIBUTE	AUTHORITY ATTRIBUTE	PROCEDURES ATTRIBUTE	CONTROLS ATTRIBUTE	PROCESS MEASUREMENT ATTRIBUTE	INTERFACE ATTRIBUTE
Manpower Resources	AM	DM		Checklist and forms in manuals. quality controls by QC Inspector	Quality Assurance by QM	Policy and procedures in the company’s manuals
Facilities	AM	DM				MD
Scope of Work/ Capability List	AM	QM				MD,TD, QD
Supplier Evaluation and Subcontract Control	DM	QM				PD, QD SD
Acceptance / Inspection of Aircraft Components and Materials from Outside Customers	DM	SM				QD, SD
Storage, Tagging and Release of Aircraft Components  and Materials to Aircraft Maintenance	BM	SM				SD, MD
Acceptance of Tools and Equipment	DM	CS				SD, MD
Calibration of Tools and Equipment	DM	TM				MD, PD, SD
Use of Tooling and Equipment by Staff (including alternate tools)	DM	TM				SD MD
Cleanliness Standards of Maintenance Facilities	DM	BM
Maintenance Instructions and Relationship to Aircraft / Aircraft Component Manufacturer's Instructions including Updating and Availability to Staff	QM	TL				TL, MD, QD, TD
Repair	DM	TM				MD, TD, QD
Aircraft Maintenance Programme Compliance	DM	PM				TD, MD
Airworthiness Directives Procedure	DM	PM				TD, MD
Optional Modification Procedure	DM	TM				TD, MD, QD
Maintenance Documentation in use and its Completion	DM	BM				MD, TD
Technical Records Control	DM	TM				MD,TD
Rectification of Defects Arising During Base Maintenance	DM	BM
Release to Service Procedure	DM	CS
Records for the  Operator	DM	TM
Reporting of Defects to the Competent Authority/ Operator/ Manufacturer	AM	QM				MD, TD, QD
Return of Defective Aircraft Components to Store	DM	BM				MD, SD
Defective Components to Outside Contractors	DM	SM				MD, SD, PD
Control of Computer Maintenance Records System	DM	TM				MD, TD
Control of man-hour planning versus scheduled maintenance work	DM	BM				MD, TD
Control of Critical tasks	DM	BM				MD, TD
Reference to Specific Maintenance Procedures for example:
Engine Running Procedures	DM	BM
Aircraft Pressure run procedures	DM	BM
Aircraft Towing Procedures	DM	BM
Aircraft taxiing procedures	DM	LM
Procedures to detect and rectify maintenance errors	AM	QM
Shift/task handover procedures	DM	BM
Procedures for maintenance data inaccuracies and ambiguities	DM	TM
Production planning procedures	DM	PM
Line Maintenance Control of Aircraft Components, Tools, Equipment etc.	DM	LM
Line Maintenance Procedures Related to Servicing / Fuelling / De-Icing etc.	DM	LM
Line Maintenance Control of Defects and Repetitive Defects	DM	LM
Line Procedure for Completion of the Technical Log	DM	LM
Line Procedure for Pooled Parts and Loan Parts	DM	LM
Line Procedure for Return of Defective Parts Removed from Aircraft	DM	LM
Line Procedure Control of critical tasks	DM	LM
Quality Audit of Organisation Procedures	AM	QM
Quality Audit of Aircraft (and / or Equipment)	AM	QM
Quality Audit Remedial Action Procedure	AM	QM
Certifying Staff Qualification and Training Procedures	AM	QM
Certifying Staff Records	DM	QM
Quality Audit Personnel	AM	QM
Qualifying Inspectors	AM	QM
Qualifying Mechanics	DM	QM
Aircraft or Component Maintenance Tasks, Exemption Process Control	AM	QM
Concession Control for Deviation from the Organisation's Procedures	AM	QM
Qualification Procedure for Specialised Activities such as NDT, Welding etc.	AM	QM
Control of manufacturer's and other maintenance Working Teams	AM	QM
Human Factors Training Procedures	AM	QM
Competence Assessment of Personnel	DM	QM
Contracted  Operators	AM	QM
Operator Procedures and Paperwork	DM	TM
Operator Records Completion	DM	TM

DEF

AM         -              ACCOUNTABLE MANAGER

DM         -              DIRECTOR OF MAINTENANCE

QM        -              QUALITY MANAGER

BM         -              BASE MAINTENANCE MANAGER

LM          -              LINE MAINTENANCE MANAGER

SM         -              STORES MANAGER

 CS          -              CERTIFYING STAFF

PM         -              PLANNING MANAGER

TL            -              TECHNICAL LIBRARIAN

TM         -              TECHNICAL MANAGER

QC          -              QUALITY CONTROL

 QD         -              QUALITY DEPARTMENT

SD           -              STORES DEPARTMENT

PD          -              PURCHASING DEPARTMENT

MD         -              MAINTENANCE DEPARTMENT

OD          -              OPERATIONS DEPARTMENT

TD           -              TECHNICAL DEPARTMENT

The Six Safety Attributes evaluation of a safe Maintenance and Repair Organisation System above is a sample and may be used or customised to evaluate any MRO to determine how safe the system is. The definition of each safety attribute is already given in earlier post.