Communication Management Matrix for Safety Management System

COMMUNICATION MANAGEMENT MATRIX FOR SAFETY MANAGEMENT SYSTEM
The following table identifies how communications is managed in a Safety Management System.
Communication Type	Objective of Communication	Medium	Frequency	Audience	Owner	Deliverable
Safety Policy Statement	To show a formal statement of the top managements commitment to allocation of resources and management of safety	Publication, Website,	Reviewed Annually	All  employees	Accountable Manager	Visibly endorsed publication
SMS Manual	To document all aspects of the Safety Management System including safety policies, procedures and individual safety accountabilities.	Publication, Intranet,	Periodically	All  employees	Safety Manager	Approved Manual, Intranet, DVD
Safety Critical Information	To describe new hazards and interim procedures are distributed immediately to affected personnel.	Notice Board, Newsletters, Emails	Monthly	all  employees	Safety Manager	Safety Bulletin Boards, Safety Newsletters
Safety Promotion Campaign	To promote system-wide awareness of important safety issues.	posters, videos, displays, seminars, meetings, and/or workshops.	bi-annually	all  employees	Safety Manager	Posters, DVD, Advert, Communique, action items
Safety Culture Survey	To measure the improvements in our organizational culture resulting from the implementation of our SMS	Questionaire form, website	Every Two Years	all employees	Safety Manager	Questionaire Result
Safety Data Analysis Report	to identify adverse trends and to identify indicators of potential safety issues	Meeting	bi-annually	all line managers and safety officers	Safety Manager	Minutes of Meeting, Action Items, Report Hazard Worksheets
Incident Investigation Report	To determine root cause of incident and prevent a reoccurrence.	Publication	twice in a year	top management, line managers and safety officers	Director of Safety or Quality Manager	Incident Report, Safety Recommendations
Accident Investigation Report	To determine cause of accident and prevent a reoccurrence.	Website, Publication, E-mail, Courier Service, Facsimile, Express Mail	During the investigation and at the conclusion of investigation	ICAO, Government, All aviation organisations, all aviation employees and general public	Head of State Accident Investigation Bureau	Preliminary Accident Report, Final Accident Report, Safety Recommendations
Safety Lesson Learned	To circulate safety recommendations generated from the information contained in reports, audits, investigations, and other data sources.	Newsletters, Emails, Intranet	bi-annually	all  employees	Safety Manager	Safety Newsletters
Management Review Meeting	To conduct regular review of the SSP, Safety Performance Report and effectiveness.	Meeting	Annually	Top management	Accountable Manager	Minutes of Meeting, Action Item, Annual Safety Report
Safety Action Group Meeting	To conduct safety performance evaluations and review safety report for further actions	Meeting	Twice in a year	Line Managers and Safety Officers	Safety Manager	Minutes of Meeting, Action Item, Safety Performance Report