Linear Responsibility Chart for Safety Management System in an Airline

LINEAR RESPONSIBILITY CHART (LRC)  FOR SAFETY MANAGEMENT SYSTEM IN AN AIRLINE

Linear Responsibility Chart (LRC), describes the participation by various roles in completing activities / tasks or deliverables for a project or business process. It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes.The LRC attempts to clarify the authority and working relationships in the project team  or business process. A chart that is in the form of a matrix with activities /tasks listed in rows and departments/persons in the columns.

S/NO
DEPARTMENTS/PERSONS
AM
DFO
DOM
DOS
DGS
SM
FSO
MSO
GSO
SRB
LM
QM
AE
SSO

ACTIVITIES/TASKS

1
Organisation Safety Policy
●
▲
▲
▲
▲
■
═
═
═
═
█
═
█
█

2
Organisation Quality Policy
●
▲
▲
▲
▲
═




█
■



3
Compliance with Legal and Other Requirements
●
▲
▲
▲
▲





═
■
█


4
Approved Procedures and Controls
●
■
■
■
■





▲
■▲
█


5
Appointment of Key Safety Personnel
●
▲
▲
▲
▲
■
█
█
█
█
█
█
█
█

6
Coordination of Emergency Response Plan
●
▲
▲
■
▲
▲





═



7
Develop  and Maintain SMS Manual
●
═
═
═
═
■
▲
▲
▲

█
═
█
█

8
Hazard Identification





■ ●
▲
▲
▲



▲
█

9
System and Task Analysis





■ ●
▲
▲
▲

▲
═



10
Significant Operational Changes





●
▲
▲
▲

■
═
█


11
Mandatory Reporting Program
●




█
═
═
═

▲
■



12
Voluntary Reporting Program





■●
▲
▲
▲

▲
▲
▲
█

13
Operational Data Analysis















14
Safety Risk Analysis





■●
▲
▲
▲

▲


█

15
Safety Risk Assessment





■●
▲
▲
▲

▲


█

16
Safety Risk Acceptance & Controls





■●
▲
▲
▲

▲


█

17
Risk Control Tracking





■●
▲
▲
▲




█

18
Information Acquisition





●
▲
▲
▲

═
═

■

19
Continuous Monitoring





■●
▲
▲
▲




▲

20
Internal Audits by Operational Departments
●
█
█
█
█
▲
═
═
═

█
■



21
Internal Evaluation
●
▲
▲
■
▲
▲





▲



22
External Audit of the SMS
●
█
█
█
█
■
█
█
█

█
▲

█

23
Accident and Incident Investigation
●
▲
▲
■
▲
▲





▲



24
Analysis of Safety Data





■●
▲
▲
▲


═

█

25
System Assessment





■●
▲
▲
▲


═

█

26
Preventive/Corrective Actions
█
█
█
█
█
●




■
▲

█

27
Management Review
▲
▲
▲
▲
■



●

▲



28
Continuous Improvement





■●
▲
▲
▲

█
█

█

29
SMS Training





■●
▲
▲
▲

█

█


30
Safety Promotion





■●
▲
▲
▲






31
Safety Culture

▲
▲
▲
▲
■●
█
█
█

═
═
█


32
Safety Communication and Awareness
●
■
■
■
■
▲




▲
▲
█


33
Safety Lesson Learned





■●
▲
▲
▲








LRC SYMBOLS

■Responsibility: Person who owns the activity, is answerable for quality of the activity and has the duty to ensure the activity is performed.

●Authority:  Person who has the power to establish, modify the course of action for the activity and has the duty of approving the activity. But can delegate the authority.

▲Must be Consulted: Person that must be consulted for information and/or subject matter expertise on the activity.

═May be Consulted: Person that may be consulted for information and/or subject matter expertise on the activity.

█Must be Notified: Person that must be notified about the activity

Benefits of the LRC to SMS include:
1. Portrays formal authority, responsibility and accountability among departments and person for SMS
2. Help all employees to understand how they relate and to know what is expected for teamwork
3. Acquaints new new employees with how things are being done
4. Brings out any potential conflict among departments/persons before the trouble starts
5. Permits all employees to see the "big picture" of how each departments/persons fit into the overall SMS activities.
6. Provides a standard for monitoring progress of SMS activities in airline.
7. It is a practical way to show interfaces among departments/person within the airline.
Acronyms
AM - Accountable Manager
DFO - Director of Flight Operations
DOM - Director of Maintenance
DOS - Director of Safety
DGS - Director of Ground Services
SM - Safety Manager
FSO - Flight Safety Officer
MSO - Maintenance Safety Officer
QM - Quality Manager
GSO - Ground Safety Officer
AE - All Employees
SSO - Safety Services Office
LM - Line Managers


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